Where to Report | New Mexico State University

Note: Submitting your complaint, incident, or concern through multiple forms or emails could cause a delay in response.

Determine where to report a complaint, incident, or concern by using the detailed table below or the search function above.
If the person filing the complaint/concern is	And the Responding Party is	Type of Complaint/Incident/Concern	Report or file Concern at	Contact Office
Student	Instructor	Complaint about academic issues (Academic Complaint)	View the Decision Tree on how to manage an Academic Complaint. 1.Try and resolve that issue by going directly to the individual involved and make your concern known. It may be that the instructor is unaware of the problem, and in many cases issues can be resolved easily and satisfactorily through open and thoughtful communication. 2. If you have already discussed the issue with the instructor and it has not been resolved to your satisfaction, or if you do not feel you are able to approach the instructor directly, you should contact the department head or associate dean. 3. To launch a formal grievance, NMSU Policy must be followed. View the Student Academic Grievance Policy.
Faculty/Department Head/Associate Deans	Filing for a student	Complaint about academic issues	Instructors, Department Heads, or Associate Deans should record any complaint or concern brought to them through the NMSU Concerns Dashboard to track the status throughout its lifecycle.
Student	Accounts Receivable	Complaint	File a report here.
Student	Housing & Residential Life	Complaint	File a report here.
Student	Facilities	Complaint	File a report here.
Student	Financial Aid	Complaint	File a report here.
Student	Parking	Complaint	File a report here.
Student	Student Records	Complaint	File a report here.
Student		Class Room Disruption	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Faculty		Class Room Disruption	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Staff		Class Room Disruption	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student		Concerning Behavior	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Faculty		Concerning Behavior	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Staff		Concerning Behavior	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student		Harm to Person or self (Non-Imminent)	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Faculty		Harm to Person or self (Non-Imminent)	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Staff		Harm to Person or self (Non-Imminent)	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student		Missing Student	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Faculty		Missing Student	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Staff		Missing Student	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student		Need Resources	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Faculty	Student	Need Resources	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Staff	Student	Need Resources	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student	Student	Welfare Check	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Faculty	Student	Welfare Check	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Staff	Student	Welfare Check	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student		Anonymous Complaint, Concern or Incident	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Faculty		Anonymous Complaint, Concern or Incident	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Staff		Anonymous Complaint, Concern or Incident	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student		Hazing	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Faculty		Hazing	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Staff		Hazing	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student		Bullying	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Faculty		Bullying	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Staff		Bullying	File a Campus Community Incident Report	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722v
Student		Discrimination	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Faculty		Discrimination	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Staff		Discrimination	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Student		Sexual Misconduct (Including Sexual Violence)	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Faculty		Sexual Misconduct (Including Sexual Violence)	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Staff		Sexual Misconduct (Including Sexual Violence)	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Student		Sex discrimination	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Faculty		Sex discrimination	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Staff		Sex discrimination	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Student		Sexual harassment	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Faculty		Sexual harassment	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Staff		Sexual harassment	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Student		Retaliation	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Faculty		Retaliation	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Staff		Retaliation	File a Report with the Office of Institutional Equity (OIE)	Office of Institutional Equity Email: equity@nmsu.edu Phone: 575-646-3635
Student	Student	Plagiarism	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Student	Student	Cheating	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Student	Student	Testing	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Student	Student	Collusion	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Student	Student	Unallowed Devices	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Anonymous		Plagiarism	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Anonymous		Cheating	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Anonymous		Testing	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Anonymous		Collusion	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Anonymous		Unallowed Devices	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Faculty	Student	Plagiarism	File an Academic Misconduct report (Faculty & Graduate Teaching Assistants)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Faculty	Student	Cheating	File an Academic Misconduct report (Faculty & Graduate Teaching Assistants)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Faculty	Student	Testing	File an Academic Misconduct report (Faculty & Graduate Teaching Assistants)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Faculty	Student	Collusion	File an Academic Misconduct report (Faculty & Graduate Teaching Assistants)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Faculty	Student	Unallowed Devices	File an Academic Misconduct report (Faculty & Graduate Teaching Assistants)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Staff	Student	Plagiarism	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Staff	Student	Cheating	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Staff	Student	Testing	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Staff	Student	Collusion	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Staff	Student	Unallowed Devices	File an Academic Misconduct report (Student & Staff)	Dean of Students Academic Conduct Officer Email: aco@nmsu.edu Phone: 575-646-1722
Parent/Guardian	Student	Accident causing extended absence	File a Student Extended Absence Report.	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Parent/Guardian	Student	Death	File a Student Extended Absence Report.	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Parent/Guardian	Student	Hospitalization	File a Student Extended Absence Report.	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Parent/Guardian	Student	Medical Procedures	File a Student Extended Absence Report.	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Parent/Guardian	Student	Mental Health	File a Student Extended Absence Report.	Dean of Students< Email: dos@nmsu.edu Phone: 575-646-1722
Student	Themselves	Accident causing extended absence	File a Student Extended Absence Report.	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student	Themselves	Hospitalization	File a Student Extended Absence Report.	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student	Themselves	Medical Procedures	File a Student Extended Absence Report.	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student	Themselves	Mental Health	File a Student Extended Absence Report.	Dean of Students Email: dos@nmsu.edu Phone: 575-646-1722
Student (undergraduate)	Instructor	Grade Appeal	Students should refer to ARP 5.13 (Undergraduate Student Academic Grievances). View the Decision Tree on how to initiate a grade appeal. Below is a brief outline on how to initiate a formal grade grievance: Students should submit a written appeal to the faculty member within 30 days of the start of the grading period following the grading period in which the alleged grievance occurred. If a satisfactory decision cannot be met, the student can appeal to the Department Head or appropriate unit designee within 10 working days of the written decision by the faculty member. If a satisfactory decision is still not met, the student and/or faculty member can appeal to the Associate Dean for academics within 10 working days of the receipt of the written decision of the department head. If a dean decides to review the appeal upon a written request of the student or faculty member, their decision is final and cannot be repealed. If the dean chooses not to review the appeal, the final decision is the one rendered by the Associate Dean. (The Graduate School Dean will oversee appeals for graduate students.) Please refer to the appropriate ARP for more details on launching a formal grade grievance.
Student (graduate)	Instructor	Grade Appeal	Students should refer to ARP 5.14 (Graduate Student Academic Grievances) to handle any issues regarding grades. View the Decision Tree on how to initiate a grade appeal. Below is a brief outline on how to initiate a formal grade grievance: Students should submit a written appeal to the faculty member within 30 days of the start of the grading period following the grading period in which the alleged grievance occurred. If a satisfactory decision cannot be met, the student can appeal to the Department Head or appropriate unit designee within 10 working days of the written decision by the faculty member. If a satisfactory decision is still not met, the student and/or faculty member can appeal to the Associate Dean for academics within 10 working days of the receipt of the written decision of the department head. If a dean decides to review the appeal upon a written request of the student or faculty member, their decision is final and cannot be repealed. If the dean chooses not to review the appeal, the final decision is the one rendered by the Associate Dean. (The Graduate School Dean will oversee appeals for graduate students.) Please refer to the appropriate ARP for more details on launching a formal grade grievance.
Instructor	Student	Grade Appeal	Faculty should submit a student academic complaint or grade appeal using the Student Concerns portal. Keeping track of these are crucial to maintaining a safe environment for students.

New Mexico State University

Where should I report my complaint, concern or incident?

NMSU Report

Dean of Students Office

NMSU Police Department

If it is an emergency, call 911.