The purpose of this page is to help students, faculty, staff, and community members locate NMSU resources and guidance to resolve concerns, complaints, or incidents that may occur. There are multiple forms and resources where individuals can report. However, please only submit your report through the most reasonable form. Someone from that area will respond.
Please note: Submitting multiple reports and/or emails could cause a delay.
New Mexico State University (NMSU) is a comprehensive research, land-grant university excelling in teaching, research and public service that fuels the economy and prepares students to be productive citizens. NMSU is truly a reflection of the region’s vibrant communities – an exciting place to tackle challenges, find answers to important issues and prepare for the future.
If you are not sure where to file your report or what to do, find a flow on the where to report page.
(Students, Faculty, Guests, or Staff)
CCI reports should be submitted for situations such as:
This form can be submitted anonymously, however no response will be provided.
(Students, Faculty, or Staff)
Student concerns or complaints should be submitted for situations such as:
(Students, Faculty, or Staff)
Incidents should be submitted for situations such as:
(Students, Parents, or Guardians)
Excused absences should be submitted for situations such as:
View the searchable table for more information on where to report. If you still do not know, please email dos@nmsu.edu
Don't know where to report?(Students)
If you have a complaint or concern involving a particular course or instructor, such as classroom management or class structure, follow the steps below or view the decision tree.
To launch a formal grade grievance, NMSU Policy must be followed. See Grade Appeal for more information.
(Deans & Department Heads)
Academic Deans and Department Heads should submit student academic complaints or grade appeals using the Student Concerns portal. After the concern has been logged in the portal, Deans or Department Heads can assign the concern to a specific faculty member, or track the progress of the concern using the notes feature. Keeping track of these are crucial to maintaining a safe environment for students and for accreditation purposes.
(Students, Faculty, or Staff)
ARP 5.10 outlines Academic Integrity students are expected to follow. Academic dishonesty may take on a variety of forms, included by not limited to those listed below:
Students have the option to report anonymously, however a response will not be provided.
There is a separate form depending on your role. Please select from the appropriate forms below.
(Students)
Students should refer to ARP 5.13 (Undergraduate Student Academic Grievances) or ARP 5.14 (Graduate Student Academic Grievances) to handle any issues regarding grades. Below is a brief outline on how to initiate a formal grade grievance:
Please refer to the appropriate ARP for more details on launching a formal grade grievance.
Grade Appeal Decision Trees provide a visual flow of the appeal process. Select the appropriate one below:| Undergraduate | Graduate |
Your safety is important to the university. The following departments & offices have been established to assist you:
Environmental Health and Safety
Handles inspection of chemical and biological laboratories, concerns about general safety at NMSU, and investigations into worker injuries.
Nonemergency number: 646-3327
Fire and Emergency Services Department
Handles responses to fire, emergency medical, and hazardous materials incidents.
Nonemergency number: 646-2519
Police Department
Handles crime prevention, routine police patrols, investigations, and emergency response for criminal incidents, traffic crashes, weather emergencies, and emergency notifications.
Nonemergency number: 646-3311
Aggie Health & Wellness Center
Handles walk-in and appointments for a broad category of medical needs, to include immunizations, doctor's visits, X-ray, laboratory, and pharmacy services. Counseling services are available Mon-Fri.
Nonemergency number: 646-1512
If you have a general concern related to a facility, such as a stair tread that is loose, a tree limb that is hanging down, or lighting that is out, please call the Facilities and Services Work Order Desk at 646-7114.
If you have concerns about administrative staff (as either a student or student employee) and you do not know who to contact, please reach out to:
Employee and Labor Relations
Hadley Hall, Room 14
Phone: 575-646-2449
Email: elr@nmsu.edu
NMSU is dedicated to providing equal opportunities in areas of employment and academics without regard to age, ancestry, color, disability, gender identity, genetic information, national origin, race, religion, serious medical condition, sex, sexual orientation, spousal affiliation or protected veteran status as outlined in federal and state anti-discrimination statutes. As a federal contractor, NMSU’s affirmative action program also supports this effort. In accordance with NMSU Policy 3.25 Discrimination, Harassment and Sexual Misconduct on Campus, the Office of Institutional Equity (OIE) is designated as the office that receives and processes internal discrimination complaints within the NMSU system.
To file a discrimination compliant, complete the Internal Discrimination Complaint Form on the OIE Web site or contact OIE by phone or Email.
In addition, you may also contact the Office of Institutional equity to file a compliant regarding violations of Title IX, sexual assault, relationship violence, stalking, and other violations of NMSU Policy 3.25. Note that administrative investigations filed with OIE are different from criminal investigations conducted by the police.
Office of Institutional Equity
Office: 575-646-3635
Fax: 575-646-2182
TTY : 575-646-7802
Email: equity@nmsu.edu
Visit the Office of Institutional Equity Web Site
Corbett Center, Room 207
https://studentlife.nmsu.edu/
Phone: 575-646-1722
For non-emergencies, the NMSU Police department can be contacted at:
Phone: 575-646-3311
